New works will be available on November 8th, 4pm UTC
Where do you ship from?
Massachusetts, in the United States.
Where do you ship to?
Anywhere that the USPS is currently shipping to. To check which places I can't ship to right now, see this page.
When will you ship out orders?
On average, it takes me around 2 to 6 days to print a shipping label, package your order, and drop it off at the post office. However, please allow for 2 weeks of handling.
How long will shipping take?
Within the US: 1 to 4 weeks.
Outside of the US: 2 to 8 weeks.
If you select tracked shipping, you'll receive a USPS tracking number from Pirate Ship.
I changed my address / I wrote the wrong address!
If you notice a mistake after finishing your order and before receiving a tracking number, please contact me ASAP at inbox.banshees@gmail.com. Once orders have been shipped, the package is out of my hands and I will be unable to make any further changes.
If a package is returned to me, I can resend it to you for the cost of shipping.
I selected the wrong shipping option!
Please email me at inbox.banshees@gmail.com and I will either create a payment link to cover the cost of more expensive shipping, or give you a refund if there is a cheaper shipping option that you wanted.
Import Taxes
Please remember that when purchasing anything from this shop, you might have to pay additional import taxes on the order when it comes into your country.
If you run into any issues with your order, you can email me at inbox.banshees@gmail.com, and I will do my best to make things right.
Thank you!
Within the US, orders shipped with Ground Advantage and Priority Mail are automatically insured for up to $100.
Outside of the US, orders shipped with Priority Mail International and Priority Mail Express International are automatically insured for up to $200.
If your order is worth more than $100 and does not fall into either of these categories, I will manually insure it through USPS at no additional cost.
Insurance does not cover shipping fees or import taxes.
Please email me at inbox.banshees@gmail.com if you would like signed delivery for orders under $500.
For orders over $500, signed delivery is required.
International customers: Please note that your local mail carrier may require you to sign for your order regardless of its cost.
To order multiple items, you must purchase them individually.
If you live in the US, you do not need to do anything else. I will automatically place your items in one package.
If you live outside of the US, please purchase all items with free US shipping, and then get in contact with me so I can create a payment link for you to cover international shipping.
Please email me at inbox.banshees@gmail.com with your name, and the items you bought.
Then, look at the "Shipping" section for the item that you got with the largest physical dimensions. Prices will be listed there.
You will have the option to send it through First Class (1-4 weeks), Priority Mail (6-10 days), and/or Priority Mail Express (3-5 days), though some items may only qualify for one or two of these options.
Please write which kind of shipping you would like, and I will respond with a payment link. It will be through the same platform you used to check out your items.
Please buy all subsequent items with free US shipping, and then email me at inbox.banshees@gmail.com with your name, and the items you bought.
If the item you paid shipping for has the largest dimensions of all of the items you bought, no additional steps will be required.
If you bought a small item with less expensive shipping, and then bought a larger item with more expensive shipping, I will create a payment link for you to cover the difference.
If this happens (either because you didn't see the other shipping options, you changed your mind about buying multiple items, or because the other items you were going to buy sold out while you were checking out the first one), please email me at inbox.banshees@gmail.com.
I will create a payment link for you in order to cover shipping costs.
Thank you for your patience and understanding. These additional steps are due to limitations with how my store's inventory and checkout management works.
In this case, lost means that an order has not been delivered in 2+ months, and there has been no update on the tracking page. Damaged means your item has been severely bent, torn, or waterlogged. However, this does not include minor or unavoidable damage like dented corners on things sent in an envelope with a stamp.
Please note that I cannot offer a refund for lost or stolen items if the tracking page says it has arrived.
For untracked orders, I cannot offer a refund or exact recreation if the item is damage or lost.
For tracked orders without insurance, I will offer a 25% refund of the item itself (not including shipping or import taxes) if it arrives severely damaged, or doesn't arrive at all.
For insured orders that arrive damaged or or don't arrive at all, I will file a claim with USPS and refund you after it goes through.
If you run into any issues with your order, you can email me at inbox.banshees@gmail.com, and I will do my best to make things right.
Thank you!
Materials:
For gouache, I use Winsor & Newton Designers Gouache (Permanent White, Permanent Yellow Deep, Winsor Red, Winsor Green, Quinacridone Magenta), ShinHan Professional Designers Gouache (Ivory Black, Ultramarine Deep), Schmincke Horadam Artist Gouache - Vanadium Yellow, and Holbein Artists' Gouache - Primary Cyan
All are non-toxic and have high lightfastness ratings. However, gouache works should still be kept away from direct sunlight & and ideally displayed in a matted frame with UV resistant glass.
For ink and markers, I use Higgins Waterproof India Ink and Sakura Pigma Microns, Sepia, 0.25mm. Both are lightfast.
For painting surfaces, I use Legion Stonehenge paper and Saunders Waterford watercolor paper. Both are 100% cotton and archival.
For any additional information, please contact me at inbox.banshees@gmail.com.